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How to Unlock a Betway Account



Over the last few years, the online casino industry has been tagged to be one of the most lucrative sectors in the world. While technological advancements are often explained to have played a pivotal role in the growth of the industry, we should also understand that these advancements could only be implemented by reputable online casinos that have already been around for a long while. And there are so many of them.

One of them is Betway Casino, which is one of the most prominent online casinos in the world. Founded in 2005, Betway Casino played an immense role in the growth of the online casino industry over the years, as it implemented several features that seemed new to the public at the time. Betway offers a wide variety of casino games from online slots for real money and table games to live dealer games. Licensed by the United Kingdom Gambling Commission and Malta Gaming Authority, Betway is also a popular sportsbook for gamblers across the world.

Considering the huge reputation of Betway, it isn’t uncommon for gamblers to get locked out of their account with the platform. What is uncommon is an account staying locked permanently. This is because of the excellent customer support of the platform which will show people how to get their open with a few steps. In this article, we will be exploring a few reasons why a Betway account can be locked, and what you can do to open it.

Inputted The Wrong Password Three Times

When you input the wrong password three times, your Betway account will be locked. This is one of the many security measures Betway implemented to ensure maximum safety away from potential hackers. This method is not only being used by Betway but also by most reputable online casinos.

How To Fix: To fix this situation, you will have to contact customer support to gain access to your account. You will be asked several questions to verify your identity as the owner of the account before a password reset link can be sent to your email address.

Providing Wrong Information To Betway

When you register an account with Betway, you’re expected to provide information that can be verified in case of withdrawals. If you happen to provide false information or documents to Betway and the platform discovers it, then your account will be eventually locked out.

Betway is an online platform that has a license with both UKGC and MGA, which also means that the platform will have to obey the guideline around money laundering and terror funding. Due to these guidelines, Betway has to know its customers. It is quite common for gamblers to open a gambling account in their relatives’ names, which is illegal. Once they are discovered, the account will be closed.

How To Fix: There is no way to go around this one, your only option is to search for a new online casino and provide only your correct details.

Underage Gambling

If it was discovered that an account was created before you clocked 18 years of age, your Betway account will be closed. This can happen anytime in the future, as it is strictly against their rules and regulation.

Gambling before clocking 18 is underage gambling which is completely forbidden and can’t be tolerated in MGA rules.

How To Fix: If you had previously created an account before you turned 18 at Betway, it is advised you stop gambling as soon as possible. If your account was created before you clocked 18, and you’ve passed that age but still got caught, then you should contact Betway customer support. Your next step will determine what solution they come up with, or you can just directly opt for another gambling site to place your wager.

Violating Betway’s Terms & Conditions

The previous reasons on this list are only a few of the violations of Betway’s terms and conditions. There are still many things that are considered to be a violation of its integrity. This is why most gamblers are advised to take their time in reading the terms and conditions of all online platforms they intend to play games with.

How To Fix: If you had violated a policy from Betway’s terms and conditions, then you should contact customer support for a solution. If unsuccessful, then you should look for another gambling platform.

Bonus Violation

We all know all online casinos are generous with their bonuses and promotions, but what Betway and other online platforms won’t tolerate is a bonus abuser. These are gamblers that only log in to their account to play free spins and free bets for a long period without making significant deposits.

How To Fix: If you’re a bonus abuser and you’ve been locked out of your account, then you should be talking it out with customer support. If common ground can be reached to open your account, then you should be glad. But if not, you should be in the market for a new online casino. But keep in mind that if you continue with that act, you will likely get an even stricter punishment as Betway is considered to be more lenient on players than other casinos.


Betway is a popular online casino and sportsbook that every gambler wants to have an account with. However, you have to play their games according to their rules and regulation so that everybody can be happy even when gamblers are winning jackpots. Betway is considered to be one of the least strict online casinos across the internet, so if you get locked out with no hope of retrieval then you’ll probably get a worse punishment elsewhere. So gamble responsibly.


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